This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My Firefox always freeze for a while when first start up

  • 7 ردود
  • 2 have this problem
  • 4 views
  • آخر ردّ كتبه Azharul Islam

more options

whenever my pc start up and open the Firefox then load the page, it always freeze for about 5 - 10 seconds. but after that there is no problem anymore until i restart my PC and run the Firefox again.

it happen all the time (after reinstalling the firefox. after reinstalling my windows) im using Win7 64bit and im always up to date. i only have Flash Player add-on in my Firefox my antivirus is Norton Internet Security

anyone know why is that ?

whenever my pc start up and open the Firefox then load the page, it always freeze for about 5 - 10 seconds. but after that there is no problem anymore until i restart my PC and run the Firefox again. it happen all the time (after reinstalling the firefox. after reinstalling my windows) im using Win7 64bit and im always up to date. i only have Flash Player add-on in my Firefox my antivirus is Norton Internet Security anyone know why is that ?

All Replies (7)

more options

Have you tried to reproduce the same steps by opening firefox in Safe mode ? Read more : http://mzl.la/1xKrE7R ? Also Turn off "Hardware Acceleration" by going Menu > Options > Advance > General > Uncheck Use hardware acceleration when available. Now exit and restart your firefox again and see if the problem solved.

See more : https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

more options

Well said, Chandan.

What are you using as your homepage?

more options

FredMcD said

Well said, Chandan. What are you using as your homepage?

Hello FreD, It changes periodically :) However Currently using google as a homepage.

more options

Chandan_Baba said

Have you tried to reproduce the same steps by opening firefox in Safe mode ? Read more : http://mzl.la/1xKrE7R ? Also Turn off "Hardware Acceleration" by going Menu > Options > Advance > General > Uncheck Use hardware acceleration when available. Now exit and restart your firefox again and see if the problem solved. See more : https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

i think this fixed my problem. i've tried restart my PC twice and when i run the firefox there is no freeze anymore. thank you sir

more options

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.

more options

No need to cross post about this unneeded software. https://support.mozilla.org/en-US/questions/1126850

edit: this post was a reply to a above post that was about a Firefox preloader that was marked as spam so it is hidden.

Modified by James

more options