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How can I get website videos to play

  • 1 (رد واحد)
  • 5 have this problem
  • 1 view
  • آخر ردّ كتبه Amit roy

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When I go to various sites and click on a video, all I get is an error message saying that the source is not supported. When I check the same site in the native Android browser the videos play without problems. How can I resolve this issue?

When I go to various sites and click on a video, all I get is an error message saying that the source is not supported. When I check the same site in the native Android browser the videos play without problems. How can I resolve this issue?

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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).Do

  • donn't click the Reset button on the Safe Mode start window.

https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes