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Firefox crashes

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 3 views
  • آخر ردّ كتبه James

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I face a crash just after opening Firefox which closed after some seconds.

Crash ID: bp-49f1cfec-0167-4b3b-a9c8-a1d1a2160420

thank you for your help

I face a crash just after opening Firefox which closed after some seconds. Crash ID: bp-49f1cfec-0167-4b3b-a9c8-a1d1a2160420 thank you for your help

All Replies (2)

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That is a problem with Websense Endpoint software. Bug 1181091 - Firefox 40 crashes on startup [@ @0x0 | ScopedXPCOMStartup::~ScopedXPCOMStartup() ] with Websense Endpoint

You can consider to switch to the Firefox ESR version.

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Not sure why the ESR notes are stil showing the old Firefox 38 ESR and no mention of the current 45 ESR notes as Firefox 45 is the first option on https://www.mozilla.org/en-US/firefox/organizations/all/

https://www.mozilla.org/en-US/firefox/45.0/releasenotes/ https://www.mozilla.org/en-US/firefox/45.1.0/releasenotes/