This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I cannot download the latest language specific Mozilla software versions using Windows XP but I can using Windows 7

  • 3 ردود
  • 1 has this problem
  • 8 views
  • آخر ردّ كتبه hake

hake
hake
more options

For example I am only able download Firefox 43.0.1 GB to Windows XP (SP3) but using Windows 7 gives me access to Firefox 46.0.1 GB. The same type of problem applies to Firefox ESR and Thunderbird.

Page https://www.mozilla.org/en-US/firefox/all/ gives access to Firefox 43.0.1 GB to Windows XP (SP3) but it gives access to Firefox 46.0.1 GB to Windows 7.

Since Windows XP SP3 can run Firefox 46.0.1 GB, why can't I download that version to Windows XP? As I said, the same problem applies to Thunderbird and Firefox ESR.

I am mystified.

For example I am only able download Firefox 43.0.1 GB to Windows XP (SP3) but using Windows 7 gives me access to Firefox 46.0.1 GB. The same type of problem applies to Firefox ESR and Thunderbird. Page https://www.mozilla.org/en-US/firefox/all/ gives access to Firefox 43.0.1 GB to Windows XP (SP3) but it gives access to Firefox 46.0.1 GB to Windows 7. Since Windows XP SP3 can run Firefox 46.0.1 GB, why can't I download that version to Windows XP? As I said, the same problem applies to Thunderbird and Firefox ESR. I am mystified.

الحل المُختار

hi hake, please see How can I get the latest version of Firefox on Windows XP or Vista?

Read this answer in context 👍 1

All Replies (3)

philipp
philipp
  • Moderator
more options

الحل المُختار

hi hake, please see How can I get the latest version of Firefox on Windows XP or Vista?

James
James
  • Top 25 Contributor
  • Moderator
more options

hake said

Since Windows XP SP3 can run Firefox 46.0.1 GB, why can't I download that version to Windows XP? As I said, the same problem applies to Thunderbird and Firefox ESR. I am mystified.

This is because it is not possible to tell if the WinXP user has SP2 or SP3. Installed when using the default browser useragents.

I imagine if it was possible to tell for certain, Mozilla would have set it up so SP3 users would get current version setup and SP2 users would get 43.0.1 to then update to current from.

SP2 users cannot run the setups that was signed due to Microsoft requirements.

hake
hake صاحب السؤال
more options

Thank you for your trouble in making me aware of the reasons for the problem.