This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After refresh UBUNTU modifications 3.2 add-on still present. Why?

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه harry.nelsen

more options

The plugins have all been disabled but this extension has not after I have reset Firefox to default. I'm concerned because I'm trying to deal with what is said to be malware (secure-ds.serving-sys.c...) that is appearing as an unresponsive script.

The plugins have all been disabled but this extension has not after I have reset Firefox to default. I'm concerned because I'm trying to deal with what is said to be malware (secure-ds.serving-sys.c...) that is appearing as an unresponsive script.

All Replies (2)

more options

When you install Firefox distributed by a third party, the third party sometimes modifies the bundle. You may find that it's normal for your distribution to have that extension (as a Windows user, I wouldn't know). You certainly could disable it if you like.

Regarding the script error, did this article pop up during your question submission: Warning Unresponsive script - What it means and how to fix it. I'm not sure about the malware warning, that may be coming from a different program.

more options

No, I was resetting to defaults because when searching for info on the unresponsive script I was told that unidentified browser add-ons were likely sources of this malware. (secure-ds.serving-sys.c ... .js) When UBUNTU modifications 3.2 wasn't disabled with the rest of the add-ons, it made me suspicious. I don't know yet if the problem has returned.