This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why are the older messages in my inbox being removed

  • 1 (رد واحد)
  • 1 has this problem
  • 2 views
  • آخر ردّ كتبه christ1

JandaC
JandaC
more options

I have 2 gmail accounts, one named 'Newer' and the other named 'Newest'. My problem is with the latter. For the Inbox folder, the messages counts are 36 total and 11 unread, and the earliest date is 4/30/16. The Sent folder counts are 308/0 and the earliest date is 11/3/15. Of course, the Trash folder can be manipulated, but its statistics are: counts - 21/0 and date - 4/30/16.

The other Newer account does not display these oddities: 

          Folder          Counts        Earliest Date
          Inbox           111/9           7/31/15
          Sent             131/0           10/20/15
          Trash           494/0            12/20/11

I cannot find an option or a variable that I could have set which could bring about this state of affairs. My question now becomes "where are the messages for late 2015 and early 2016 that should have shown up in in the Newest Inbox and Trash folders?"

JEC

I have 2 gmail accounts, one named 'Newer' and the other named 'Newest'. My problem is with the latter. For the Inbox folder, the messages counts are 36 total and 11 unread, and the earliest date is 4/30/16. The Sent folder counts are 308/0 and the earliest date is 11/3/15. Of course, the Trash folder can be manipulated, but its statistics are: counts - 21/0 and date - 4/30/16. The other Newer account does not display these oddities: Folder Counts Earliest Date Inbox 111/9 7/31/15 Sent 131/0 10/20/15 Trash 494/0 12/20/11 I cannot find an option or a variable that I could have set which could bring about this state of affairs. My question now becomes "where are the messages for late 2015 and early 2016 that should have shown up in in the Newest Inbox and Trash folders?" JEC

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

http://kb.mozillazine.org/Disappearing_mail