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Firefox is hacked and no way to delete virus

  • 1 (رد واحد)
  • 1 has this problem
  • 4 views
  • آخر ردّ كتبه philipp

jhamad94
jhamad94
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Firefox is hacked since months , I uninstalled and re-installed it but useless! when I click anywhere on any page it opens another page and new window! please help me also when I search on google for anything it shows me fake results as shown

Firefox is hacked since months , I uninstalled and re-installed it but useless! when I click anywhere on any page it opens another page and new window! please help me also when I search on google for anything it shows me fake results as shown

All Replies (1)

philipp
philipp
  • Moderator
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hello, this sounds like malware is active on your system, so please perform all these steps:

  1. refresh firefox (this will keep your bookmarks and passwords)
  2. afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware