This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

why won't emails stay in my inbox?

  • 3 ردود
  • 1 has this problem
  • 3 views
  • آخر ردّ كتبه Zenos

more options

I see the emails come in - DON"T MOVE THEM and they simply disappear from the inbox and can not be located on the desktop version of Thunderbird. I often have to use another device to forward the email back into the inbox a second time. Yep the email is still in the IN box on other devices. It is only on Thunderbird that they disappear. Rebooting doesn't help. I'm ready to find another email program - this is unacceptable.

I see the emails come in - DON"T MOVE THEM and they simply disappear from the inbox and can not be located on the desktop version of Thunderbird. I often have to use another device to forward the email back into the inbox a second time. Yep the email is still in the IN box on other devices. It is only on Thunderbird that they disappear. Rebooting doesn't help. I'm ready to find another email program - this is unacceptable.

All Replies (3)

more options

How do you have the account setup on all your devices? POP or IMAP or a mixture of the two?

more options

Imap on all devices

more options

Does it work, the second time, after you have forwarded them to yourself?

Are you sure Thunderbird isn't set to show only unread emails? Or maybe only show messages with attachments?

It would seem that they are not being moved or deleted since they can still be found via other devices. This suggests to me they are being hidden.

Modified by Zenos