Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't download attachments in gmail except in safe mode (disabling all extensions does not work)

  • 1 (رد واحد)
  • 1 has this problem
  • 2 views
  • آخر ردّ كتبه darylnagode

darylnagode
darylnagode
more options

Help > Restart with Add-ons Disabled...

When I do this, I'm able to download the attachments as usual.

However, I tried disabling the add-ons to track down which one was causing problems. Even with all add-ons disabled, it still doesn't work. What else does safe mode do besides disabling add-ons?

Read somewhere that safe mode also disables hardware acceleration ,so I tried that. No effect.

Help > Restart with Add-ons Disabled... When I do this, I'm able to download the attachments as usual. However, I tried disabling the add-ons to track down which one was causing problems. Even with all add-ons disabled, it still doesn't work. What else does safe mode do besides disabling add-ons? Read somewhere that safe mode also disables hardware acceleration ,so I tried that. No effect.

الحل المُختار

Scratch that. The save as dialog was opening way off on a monitor in another room. The restart with add-ons disabled got that window opening on the primary monitor again.

Read this answer in context 👍 0

All Replies (1)

darylnagode
darylnagode صاحب السؤال
more options

الحل المُختار

Scratch that. The save as dialog was opening way off on a monitor in another room. The restart with add-ons disabled got that window opening on the primary monitor again.