This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

new tab not loading

  • 1 (رد واحد)
  • 2 have this problem
  • 9 views
  • آخر ردّ كتبه cor-el

lessav
lessav
more options

When I open a new tab I get the message:

FILE NOT FOUND Firefox can't find the file at resource://caa1-adoicaxffmovix-at-jetpack/gomovix/data/index.html. 

   Check the file name for capitalization or other typing errors.
   Check to see if the file was moved, renamed or deleted.
When I open a new tab I get the message: FILE NOT FOUND Firefox can't find the file at resource://caa1-adoicaxffmovix-at-jetpack/gomovix/data/index.html. Check the file name for capitalization or other typing errors. Check to see if the file was moved, renamed or deleted.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

That is a problem with an extension that modified the new tab page and is no longer installed or working properly.

Do you still get this error in Safe Mode?

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window