This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox won't play movie from Starz because it doesn't have a current version of the WidevineCdm component

  • 2 (ردّان اثنان)
  • 3 have this problem
  • 2 views
  • آخر ردّ كتبه Micki44

Micki44
Micki44
more options

I've updated to the latest version of Firefox, and other forums say Firefox has addressed the WidevineCdm issue. But I still get an error message when I try to watch shows on Starz. The message is: Unfortunately, STARZ can't play on this device without a current version of the WidevineCdm component. Please verify that you're running Firefox version 47 or greater and the WidevineCdm component is enabled. I am just a mom with no computer knowledge, but surely this shouldn't require tech support.  ??

I've updated to the latest version of Firefox, and other forums say Firefox has addressed the WidevineCdm issue. But I still get an error message when I try to watch shows on Starz. The message is: Unfortunately, STARZ can't play on this device without a current version of the WidevineCdm component. Please verify that you're running Firefox version 47 or greater and the WidevineCdm component is enabled. I am just a mom with no computer knowledge, but surely this shouldn't require tech support. ??

الحل المُختار

I have it on Firefox 48 & Win 7.

https://support.mozilla.org/en-US/kb/enable-drm#firefox:winxp:fx48


Supported platforms

Google Widevine is available for Mac OS X 10.9/10.10/10.11, Windows Vista/7/8/10 for 32-bit Firefox, and Windows 7/8/10 for 64-bit Firefox.

Not supported on WinXP.

Read this answer in context 👍 1

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

الحل المُختار

I have it on Firefox 48 & Win 7.

https://support.mozilla.org/en-US/kb/enable-drm#firefox:winxp:fx48


Supported platforms

Google Widevine is available for Mac OS X 10.9/10.10/10.11, Windows Vista/7/8/10 for 32-bit Firefox, and Windows 7/8/10 for 64-bit Firefox.

Not supported on WinXP.

Micki44
Micki44 صاحب السؤال
more options

THANK YOU so much for your reply and help.  :-)