This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

Zufall
Zufall
more options

After latest firefox update both in normal and safe mode I get a crash on firefox startup. Crash ID: bp-c907894c-1716-4785-8ebb-aeb0d2160807 Crash ID: bp-9678881d-5ea4-4480-846c-c61172160807 Crash ID: bp-348799ad-498c-4257-9ecf-4b1b42160807

After latest firefox update both in normal and safe mode I get a crash on firefox startup. Crash ID: bp-c907894c-1716-4785-8ebb-aeb0d2160807 Crash ID: bp-9678881d-5ea4-4480-846c-c61172160807 Crash ID: bp-348799ad-498c-4257-9ecf-4b1b42160807

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

I can't tell what's going on with your Firefox. When I look at the modules list, there are DLLs that seem to be associated with Kapsersky, Proxifier, and Punto Switcher, so if those regularly modify how your Firefox behaves, perhaps they need to be updated for the new version of Firefox??