Missing radio buttons - ok in safari and Chrome. Is this a firefox isuue or the site with the missing buttons.
The web site is asking to indicate via radio buttons where to send a pin number. There are not radio buttons. These buttons appear and work in Safari and Chrome. Is this a firefox isuue or the site with the missing buttons. I am on a iMac running ver 10.11.6
Thanks Hilgy
All Replies (4)
URL is?
Could you test in Firefox's Safe Mode? In Safe Mode, Firefox temporarily deactivates extensions, hardware acceleration, and some other advanced features to help you assess whether these are causing the problem.
If Firefox is not running: Hold down the Shift key when starting Firefox. Sorry, on Mac, you hold down the option/alt key instead of the Shift key.
If Firefox is running: You can restart Firefox in Safe Mode using either:
- "3-bar" menu button > "?" button > Restart with Add-ons Disabled
- Help menu > Restart with Add-ons Disabled
and OK the restart.
Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).
Any improvement?
Modified by jscher2000 - Support Volunteer
That worked. Is there a way I can tell which add is causing the problem?
Hi Hilgy, three of your extensions can block web page content, so you could start with seeing whether those allow you to make a site-specific exception: Adblock Plus, Disconnect, Google Disconnect.