This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Help! I'm getting 4 Trojan quarantined messages when I open Firefox. I have the codes to share with you.

  • 1 (رد واحد)
  • 1 has this problem
  • 21 views
  • آخر ردّ كتبه FredMcD

more options

I am getting: Detected: Trojan-PoweLike!lnk (Trojan) Quarantined From: C:\Users\ Acer\AppData\Roaming\Microsoft\Windows\START MENU\Programs\Startup\5fcc34.Ink Then these: C:\Users\ Acer\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\5fcc34.Ink C:\Users\ Acer\AppData\Roaming\Microsoft\Windows\START MENU\Programs\Startup\5aba10.Ink and this: Detected: Trojan-PoweLike!bat (Trojan) Quarantined From: C:\Users\Acer\AppData\Local\c2e2c3\ e2a29f.bat Later, I get messages warning: Unresponsive script A script on this page may be busy or it may have stopped responding.

I am getting: Detected: Trojan-PoweLike!lnk (Trojan) Quarantined From: C:\Users\ Acer\AppData\Roaming\Microsoft\Windows\START MENU\Programs\Startup\5fcc34.Ink Then these: C:\Users\ Acer\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\5fcc34.Ink C:\Users\ Acer\AppData\Roaming\Microsoft\Windows\START MENU\Programs\Startup\5aba10.Ink and this: Detected: Trojan-PoweLike!bat (Trojan) Quarantined From: C:\Users\Acer\AppData\Local\c2e2c3\ e2a29f.bat Later, I get messages warning: Unresponsive script A script on this page may be busy or it may have stopped responding.

All Replies (1)

more options

You may have ad / mal-ware. Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.