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After manually restoring my profile,all mail folders are empty!

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  • آخر ردّ كتبه christ1

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Hello.

After manually backing up my profile folder from Application Data ,where Thunderbird stores everything, i restored it in a new Thunderbird installation and all my mail folder directories appear,but with no mail content inside them. My profile size is 9gb,the mail folder is in there,but still mail do not appear in thunderbird.

I really need your assistance. Thank you in advance.

Hello. After manually backing up my profile folder from Application Data ,where Thunderbird stores everything, i restored it in a new Thunderbird installation and all my mail folder directories appear,but with no mail content inside them. My profile size is 9gb,the mail folder is in there,but still mail do not appear in thunderbird. I really need your assistance. Thank you in advance.

All Replies (1)

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i restored it in a new Thunderbird installation

Please explain what exactly you backed up (exact path of folder including the name of the folder), and what you did to restore the backed up folder (exact steps and path).