This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I need to change the email address associated with my Firefox account. How do I do this?

  • 1 (رد واحد)
  • 11 have this problem
  • 1 view
  • آخر ردّ كتبه John99

more options

I have had my firefox account for years. The email address associated with it is not functioning anymore due to massive technical difficulties from the service provider.

I need to change the email address associated with my account.

How do I do this?

Thanks! Kirsten

I have had my firefox account for years. The email address associated with it is not functioning anymore due to massive technical difficulties from the service provider. I need to change the email address associated with my account. How do I do this? Thanks! Kirsten

All Replies (1)

more options

Basically stop using Sync removing all devices and start again with a new email address. Note if you sync all the devices on the old service before you start a new one you are less likely to have problems. Also note the advice about still backing up your profile. In particular if you use Sync to Sync bookmarks I personally would take the precaution of backing them up on the main computer on a regular basis maybe every month because Sync can have issues occaisionally and could baddly corupt your Bookmarks. See