This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Some web pages appear distorted

  • 1 (رد واحد)
  • 2 have this problem
  • 11 views
  • آخر ردّ كتبه FredMcD

JoeKulik
JoeKulik
more options

1) Some web pages on a certain site appear in B&W, while on other pages they appear in color, as they should. 2) Some web pages on a certain site appear vertically compressed, only showing horizontal segments of the pages. Both these problems are VERY Local, only happening on certain pages of just one website. The screenshots below are of Problem #2. PLEASE Help.

1) Some web pages on a certain site appear in B&W, while on other pages they appear in color, as they should. 2) Some web pages on a certain site appear vertically compressed, only showing horizontal segments of the pages. Both these problems are VERY Local, only happening on certain pages of just one website. The screenshots below are of Problem #2. PLEASE Help.
Attached screenshots

All Replies (1)

FredMcD
FredMcD
more options

I notice this may be an adult site. If so, do not publish the link.

Load the web page. Then holding down the <Shift> key, reload the page.

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/websites-look-wrong-or-appear-differently