This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

what's with sync?

  • 6 ردود
  • 6 have this problem
  • 1 view
  • آخر ردّ كتبه christ1

Ryoidenshi
Ryoidenshi
more options

I've installed firefox on my android device and for PC(on the next day). I created Firefox account to sync data between my phone and PC, but I can't sync anything, cause my android device is not listed in my account. In "help" you said that mobile Firefox doesn't support sync at this moment (quote: "Your device could be missing for several reasons: ... You are using Firefox on mobile, such as iOS, Android or Firefox OS. This feature is not yet supported on mobile Firefox clients. "). So why did you add to mobile Firefox future which is not supported by it? If this information is required: PC - Windows 10, Firefox 50.0.1 Android - Android 4.4.4, Firefox 50.0.1

I've installed firefox on my android device and for PC(on the next day). I created Firefox account to sync data between my phone and PC, but I can't sync anything, cause my android device is not listed in my account. In "help" you said that mobile Firefox doesn't support sync at this moment (quote: "Your device could be missing for several reasons: ... You are using Firefox on mobile, such as iOS, Android or Firefox OS. This feature is not yet supported on mobile Firefox clients. "). So why did you add to mobile Firefox future which is not supported by it? If this information is required: PC - Windows 10, Firefox 50.0.1 Android - Android 4.4.4, Firefox 50.0.1

الحل المُختار

christ1, yes.


Problem was solved: data didn't sync cause "Not Enough Memory" notification was on my android device. It's viewing when I have less than 500mb free space on my device. In this moment my device even didn't sync my gmail (I think it's stupid thing). When I free some memory, it begin syncing...

Read this answer in context 👍 0

All Replies (6)

christ1
christ1
  • Top 25 Contributor
more options
I can't sync anything, cause my android device is not listed in my account.

You cannot manage mobile devices through your Firefox account yet, however, syncing is supposed to work anyway. https://support.mozilla.org/en-US/kb/sync-bookmarks-tabs-history-and-passwords-android

Ryoidenshi
Ryoidenshi صاحب السؤال
more options

I'm already read this. In sync options on android firefix says that "Last sync: never". And it's realy never, cause my browser on PC didn't get anything

Ryoidenshi
Ryoidenshi صاحب السؤال
more options

It doesn't sync anything even when I press "Sync" in browser or in Settings->Accounts->Firefox

Modified by Ryoidenshi

christ1
christ1
  • Top 25 Contributor
more options

Did you successfully set up your Firefox account on the Android device? Obviously this needs to be the same Firefox account you previously used before on the desktop.

Ryoidenshi
Ryoidenshi صاحب السؤال
more options

الحل المُختار

christ1, yes.


Problem was solved: data didn't sync cause "Not Enough Memory" notification was on my android device. It's viewing when I have less than 500mb free space on my device. In this moment my device even didn't sync my gmail (I think it's stupid thing). When I free some memory, it begin syncing...

christ1
christ1
  • Top 25 Contributor
more options

Good. Can you mark your previous answer as the 'Solution' for this topic? Thank you.