This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How can I stop Thunderbird moving my emails to deleted or local folders without instruction

  • 1 (رد واحد)
  • 1 has this problem
  • 2 views
  • آخر ردّ كتبه user1121639

more options

I open my inbox and just have time to see a new email before it disappears and is moved into "deleted". Sometimes an email is moved into a local folder without prior instruction.

I open my inbox and just have time to see a new email before it disappears and is moved into "deleted". Sometimes an email is moved into a local folder without prior instruction.

All Replies (1)

more options

Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled".

If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.

Also, check your Message Filters .