email is loading onto my smartphone and tablet, but i've recieved no email on my laptop in five days.
When I open Thunderbird, it tells me it's in contact with Comcast, but no mail is downloaded - to my laptop: no problem with phone or tablet.
الحل المُختار
turn off the phone and see if mail appears.
M guess is the phone is set to pop and also set to remove mail from the server on download.
Read this answer in context 👍 1All Replies (4)
What is the account type on all three devices - POP or IMAP?
laptop is a POP account - I can't find the type of the others. Been using Thunderbird for many years w/o problem.
الحل المُختار
turn off the phone and see if mail appears.
M guess is the phone is set to pop and also set to remove mail from the server on download.
Genius, Matt!! Thank you SO much. This has not been a problem for the two years I've had the phone, so I must have inadvertently changed a setting when fiddling with the phone to fix something else? I can't tell you what an irritant this has been and how grateful I am to have it corrected.