Firefox Crash, I can not open Firefox, nothing will help. Crash in Safe Mode
Absturz-ID: bp-0ea5b693-1bf8-402d-98c1-8553b2160721
Process: firefox [661] Path: /Applications/Firefox.app/Contents/MacOS/firefox Identifier: org.mozilla.firefox Version: 50.0.2 (5016.11.29) Code Type: X86-64 (Native) Parent Process: ??? [1] Responsible: firefox [661] User ID: 501
Date/Time: 2016-12-14 02:53:01.483 +0100 OS Version: Mac OS X 10.11.6 (15G1108) Report Version: 11 Anonymous UUID: 19FAD957-DB86-D5F7-DE0E-A7698CCF5DAC
Time Awake Since Boot: 1800 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY
VM Regions Near 0: -->
__TEXT 00000001081d7000-00000001081da000 [ 12K] r-x/rwx SM=COW /Applications/Firefox.app/Contents/MacOS/firefox
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread 0 org.mozilla.firefox 0x00000001081d9300 0x1081d7000 + 8960
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff57a27c10 rcx: 0x0000010000000203 rdx: 0x0000020000000200 rdi: 0x00007fff764302a8 rsi: 0x0000000000012068 rbp: 0x0000000000000000 rsp: 0x00007fff57a27bf0 r8: 0x0000000000000040 r9: 0x00007fff764302a0 r10: 0xffffffffffffffff r11: 0x0000000000000201 r12: 0x00007fff57a28410 r13: 0x00007fff57a28439 r14: 0x0000000000000029 r15: 0x00007fff76431050 rip: 0x00000001081d9300 rfl: 0x0000000000010246 cr2: 0x0000000000000000
Logical CPU: 14 Error Code: 0x00000004 Trap Number: 14
Binary Images:
0x1081d7000 - 0x1081d9fff +org.mozilla.firefox (50.0.2 - 5016.11.29) <D2818770-61D4-38E1-A455-9FF774B26F5A> /Applications/Firefox.app/Contents/MacOS/firefox 0x1081e1000 - 0x1081fcff7 +libmozglue.dylib (1) <58DB88E6-D1F1-32AE-89FA-1059FDFBD35B> /Applications/Firefox.app/Contents/MacOS/libmozglue.dylib 0x7fff60cdf000 - 0x7fff60d16a47 dyld (360.22) <DC81CC9D-651A-3A45-8809-928282052BD3> /usr/lib/dyld 0x7fff86334000 - 0x7fff865cafff libmecabra.dylib (696.5) <EF6C0BD4-5FE8-34FB-8ADF-69A53CEC97A9> /usr/lib/libmecabra.dylib 0x7fff865cb000 - 0x7fff865e8ff7 com.apple.AppleVPAFramework (2.1.2 - 2.1.2) <41378C0B-B56A-3A73-9BD0-E06FA1F87B8C> /System/Library/PrivateFrameworks/AppleVPA.framework/Versions/A/AppleVPA 0x7fff865e9000 - 0x7fff865f1fff libcopyfile.dylib (127) <A48637BC-F3F2-34F2-BB68-4C65FD012832> /usr/lib/system/libcopyfile.dylib 0x7fff865fe000 - 0x7fff8660afff com.apple.speech.synthesis.framework (5.4.12 - 5.4.12) <71DA00B8-5EA2-326B-8814-59DB25512F65> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis 0x7fff86670000 - 0x7fff86671fff liblangid.dylib (122) <9CC4F0D1-5C51-3B69-BC8F-EE3A51FD0822> /usr/lib/liblangid.dylib 0x7fff8669d000 - 0x7fff866d1ff7 com.apple.CoreVideo (1.8 - 191.3) <1AA24A1B-CB84-3F6B-B6DE-11494542649C> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo 0x7fff866d2000 - 0x7fff866e2fff libbsm.0.dylib (34) <7E14504C-A8B0-3574-B6EB-5D5FABC72926> /usr/lib/libbsm.0.dylib 0x7fff866e3000 - 0x7fff866e5fff com.apple.loginsupport (1.0 - 1) <9B2F5F9B-ED38-313F-B798-D2B667BCD6B5> /System/Library/PrivateFrameworks/login.framework/Versions/A/Frameworks/loginsupport.framework/Versions/A/loginsupport 0x7fff866e6000 - 0x7fff866e6ff7 libunc.dylib (29) <DDB1E947-C775-33B8-B461-63E5EB698F0E> /usr/lib/system/libunc.dylib 0x7fff8673e000 - 0x7fff86758ff3 liblzma.5.dylib (10) <CC03591B-FA57-3CA5-AC81-0D76033AC0CE> /usr/lib/liblzma.5.dylib 0x7fff867cb000 - 0x7fff868f8ff3 com.apple.CoreText (352.0 - 494.12) <ADBE8355-D4F5-3316-A6C4-D641D615CEC4> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText 0x7fff868f9000 - 0x7fff86970feb libcorecrypto.dylib (335.50.1) <B5C05FD7-A540-345A-87BF-8E41848A3C17> /usr/lib/system/libcorecrypto.dylib 0x7fff86971000 - 0x7fff8697cfff com.apple.CrashReporterSupport (10.11 - 718) <05892B57-F2CD-3C84-B984-0417F6B361DB> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporterSupport 0x7fff86993000 - 0x7fff86994fff libDiagnosticMessagesClient.dylib (100) <4243B6B4-21E9-355B-9C5A-95A216233B96> /usr/lib/libDiagnosticMessagesClient.dylib 0x7fff86995000 - 0x7fff86995fff libOpenScriptingUtil.dylib (169.1) <AD0DAC8A-9849-3077-999F-9AEC6112BDAB> /usr/lib/libOpenScriptingUtil.dylib 0x7fff86c11000 - 0x7fff86c2bfff com.apple.Kerberos (3.0 - 1) <1B4744BF-E5AE-38E2-AA56-E22D3270F2E8> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos 0x7fff87345000 - 0x7fff87747fff libLAPACK.dylib (1162.2) <42238ED4-6B7A-39D0-BFF2-304A0C287213> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib 0x7fff877a8000 - 0x7fff87a9dfff com.apple.HIToolbox (2.1.1 - 807.2) <36413C45-36AF-34EF-9C0E-F18B31D1E565> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox 0x7fff87aa9000 - 0x7fff87aabff7 com.apple.xpc.ServiceManagement (1.0 - 1) <D96D7A6D-EDEB-35EE-B5D9-E33A3BF011B5> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement 0x7fff87aac000 - 0x7fff87b39fef libsystem_c.dylib (1082.60.1) <28733D22-553E-3CBC-8D2C-EDCEB46E46AF> /usr/lib/system/libsystem_c.dylib 0x7fff87ea3000 - 0x7fff87fb1ff3 com.apple.desktopservices (1.10.3 - 1.10.3) <3A6906D4-C0B8-30D1-B589-0466E5E42B69> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv 0x7fff88013000 - 0x7fff88062ff7 com.apple.opencl (2.7.0 - 2.7.0) <39581F1A-04FE-3CCA-9118-E9BB9053F7A1> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL 0x7fff88063000 - 0x7fff880d7ff3 com.apple.securityfoundation (6.0 - 55126) <DAA4FDD0-7F84-30AA-BE6F-96BB9F871F07> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation 0x7fff880d8000 - 0x7fff880e1ff7 com.apple.CommonAuth (4.0 - 2.0) <4B8673E1-3697-3FE2-8D30-AC7AC5D4F8BF> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth 0x7fff88146000 - 0x7fff88148ff7 libsystem_configuration.dylib (802.40.13) <3DEB7DF9-6804-37E1-BC83-0166882FF0FF> /usr/lib/system/libsystem_configuration.dylib 0x7fff88176000 - 0x7fff8817efef libsystem_platform.dylib (74.40.2) <29A905EF-6777-3C33-82B0-6C3A88C4BA15> /usr/lib/system/libsystem_platform.dylib 0x7fff88185000 - 0x7fff88185ff7 liblaunch.dylib (765.50.8) <834ED605-5114-3641-AA4D-ECF31B801C50> /usr/lib/system/liblaunch.dylib 0x7fff890ab000 - 0x7fff890c4fe7 libcompression.dylib (28) <F83F421D-115D-3457-A9AA-1BEB5070A30B> /usr/lib/libcompression.dylib 0x7fff890c8000 - 0x7fff8910dff7 com.apple.coreservices.SharedFileList (24.4 - 24.5) <1D2AD77B-778F-3253-A295-3D0A32A8121C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SharedFileList.framework/Versions/A/SharedFileList 0x7fff8944d000 - 0x7fff89487fff com.apple.QD (3.12 - 302) <0FE53180-2895-3D14-A1E7-F82DE1D106E1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD 0x7fff89926000 - 0x7fff89aa4fff com.apple.UIFoundation (1.0 - 436.1) <AABB5267-E7B7-3D75-B051-E665BDA8DEF4> /System/Library/PrivateFrameworks/UIFoundation.framework/Versions/A/UIFoundation 0x7fff89ab8000 - 0x7fff89bdffff com.apple.LaunchServices (728.13 - 728.13) <DF9A69C3-06AD-3062-A40A-50ED12CA18CA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices 0x7fff8a0f4000 - 0x7fff8a17cfff com.apple.CoreSymbolication (3.1 - 58048.1) <4730422E-4178-34F9-8550-BB92F2A4F44B> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolication 0x7fff8a252000 - 0x7fff8a25afff libsystem_networkextension.dylib (385.40.36) <66095DC7-6539-38F2-95EE-458F15F6D014> /usr/lib/system/libsystem_networkextension.dylib 0x7fff8a25b000 - 0x7fff8a260fff com.apple.DiskArbitration (2.7 - 2.7) <F55902AA-5316-3255-A701-FDED5B553065> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration 0x7fff8a261000 - 0x7fff8a261fff com.apple.ApplicationServices (48 - 48) <ADD57D3A-142F-3EF5-BFD8-EACD82164884> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices 0x7fff8a262000 - 0x7fff8a264ff7 com.apple.ExceptionHandling (1.5 - 11) <086E1FB3-8B75-3241-9585-06C43B51F2C8> /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHandling 0x7fff8a265000 - 0x7fff8a26bff7 com.apple.speech.recognition.framework (5.1.1 - 5.1.1) <9E5A980A-F455-32D5-BBEE-3BD6018CC45E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition 0x7fff8a26c000 - 0x7fff8a412ff7 com.apple.audio.toolbox.AudioToolbox (1.13 - 1.13) <370E95BC-956C-3962-86CC-0A14CF6A0389> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox 0x7fff8a413000 - 0x7fff8a767fff com.apple.Foundation (6.9 - 1259) <71A9D3A0-0B1F-3E3A-86F3-1486365A6EF2> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation 0x7fff8b897000 - 0x7fff8b8b3ff7 libextension.dylib (78) <FD952DA6-BBEC-3CB6-98B3-E1D111C5C54E> /usr/lib/libextension.dylib 0x7fff8b9b3000 - 0x7fff8b9e2ffb libsystem_m.dylib (3105) <08E1A4B2-6448-3DFE-A58C-ACC7335BE7E4>
All Replies (5)
Signature: ChildViewMouseTracker::WindowAcceptsEvent
Date Processed 2016-07-21
This report is too old to be of use.
If you can't get Firefox to open, you will have to do this the hard way. https://support.mozilla.org/en-US/kb/mozillacrashreporter Open the file browser / explorer on your computer. Note: You may have to enable Show Hidden Folders / Files. Enter this in the address bar;
Windows: %APPDATA%\Mozilla\Firefox\Crash Reports\submitted Win 7/Vista: C:\Users\<username>\AppData\Roaming\Mozilla\Firefox\Crash Reports\submitted Win XP/2000: C:\Documents and Settings\<username>\Application Data\Mozilla\Firefox\Crash Reports\submitted
Mac OS: /Users/<username>/Library/Application Support/Firefox/Crash Reports/submitted Linux: /home/<username>/.mozilla/firefox/Crash Reports/submitted
Copy the last 5-7 Recent File Names in the folder. Post the information in the reply box below.
There is no other Crashreport (see the Screenshot).
There is only the Crashreport from Mac OS X System it is from Today Date/Time: 2016-12-14 02:53:01
I don't no why there is no current Crashreport from Firefox, it's not my fault.
What can I do?
I called for more help.
Start your Computer in safe mode with networking. Then start Firefox. Try Safe websites. Is the problem still there?
I have startet my Computer in save mode, but same error. The Firefox Icon in my menubar changed.
Let’s do a full clean re-install; Download Firefox For All languages And Systems {web link} Save the file. Then Close Firefox.
Using your file browser, open the Programs Folder on your computer.
Windows: C:\Program Files C:\Program Files (x86)
Mac: Open the "Applications" folder.
https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac
Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory.
Do Not remove the profiles folder.
Look for, and rename any Mozilla or Firefox program folders by adding .old to them. Do not rename the Mozilla Thunderbird folder if there is one.
After rebooting the computer, run a registry scanner if you have one. Then run the installer. If all goes well, remove the OLD folders when you are done.
If there is a problem, start your Computer in safe mode and try again.