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Why does Tor Browser link to Mozilla website for help?

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 4 views
  • آخر ردّ كتبه cor-el

belch34
belch34
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Tor browser says this 

If you are looking for answers to common questions about Tor Browser, check out our support website.

https://support.mozilla.org/en-US/products/firefox?as=u&utm_source=inproduct

I am a little upset at Mozillas response to my question telling me this is an official Mozilla Website and not to ask Tor questions

Why does Tor direct me to Mozilla then?

Thanks

Tor browser says this If you are looking for answers to common questions about Tor Browser, check out our support website. https://support.mozilla.org/en-US/products/firefox?as=u&utm_source=inproduct I am a little upset at Mozillas response to my question telling me this is an official Mozilla Website and not to ask Tor questions Why does Tor direct me to Mozilla then? Thanks

All Replies (2)

Paul
Paul
  • Top 25 Contributor
  • Moderator
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Hi

I believe that the Tor browser is based upon Firefox, so for a number of issues, our Knowledge Base may be able to help with generic answers.

We cannot control who wants to link to our pages. If the issue is something that can be solved with a Firefox solution we will do our best to help, but if the issues is particular to the Tor browser, the team who developed it would be the best people to contact.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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I think that the Firefox version that Tor uses is based upon the Firefox ESR release.

You can try to disable hardware acceleration in Firefox.

  • Options/Preferences -> Advanced -> General -> Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.