This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Need a Fix: Copying Info From An Email, Then Hitting "Reply All" Results in the Compose Window Only Containing The Copied Info

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 4 views
  • آخر ردّ كتبه AlainaT

more options

Hi,

I encounter this problem so often during each workday, it would be so nice if there was a fix (or a setting to tweak):

Say somebody sends me an email, and this email contains some information I want to copy/paste elsewhere. Example:

Dear Alaina, Your Track # is #1Z282034920409259203. Best regards, Stan

So I copy "#1Z282034920409259203" from that email (holding down left mouse button, highlighting that text, Ctrl+C) and paste it where I want. I want to thank Stan, so I press Reply. Instead of Stan's complete message (and all the messages before it that we've exchanged), the compose window only contains "#1Z282034920409259203" (the info I've copied).

This is very annoying. I have to unhighlight the text I've copied each time and then hit compose (where I am greeted with Stan's full email and the emails before it, which is what I want.)

Anybody know of anything I can do so I when I hit reply, the full message appears (not just the info I've copied from the email) without having to unhighlight the text I've copied each time?

Thanks! Alaina

Hi, I encounter this problem so often during each workday, it would be so nice if there was a fix (or a setting to tweak): Say somebody sends me an email, and this email contains some information I want to copy/paste elsewhere. Example: Dear Alaina, Your Track # is #1Z282034920409259203. Best regards, Stan So I copy "#1Z282034920409259203" from that email (holding down left mouse button, highlighting that text, Ctrl+C) and paste it where I want. I want to thank Stan, so I press Reply. Instead of Stan's complete message (and all the messages before it that we've exchanged), the compose window only contains "#1Z282034920409259203" (the info I've copied). This is very annoying. I have to unhighlight the text I've copied each time and then hit compose (where I am greeted with Stan's full email and the emails before it, which is what I want.) Anybody know of anything I can do so I when I hit reply, the full message appears (not just the info I've copied from the email) without having to unhighlight the text I've copied each time? Thanks! Alaina

الحل المُختار

Open Tools/Options/Advanced/General/Config. editor and double-click the preference mailnews.reply_quoting_selection to toggle it to false, then OK to close Config.editor. Change takes effect without restarting TB.

Read this answer in context 👍 1

All Replies (2)

more options

الحل المُختار

Open Tools/Options/Advanced/General/Config. editor and double-click the preference mailnews.reply_quoting_selection to toggle it to false, then OK to close Config.editor. Change takes effect without restarting TB.

more options

sfhowes said

Open Tools/Options/Advanced/General/Config. editor and double-click the preference mailnews.reply_quoting_selection to toggle it to false, then OK to close Config.editor. Change takes effect without restarting TB.

Thank you!!! Problem fixed. I appreciate it so much!