This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird keeps forgetting my password. I fixed it with Chat Help. Now it has forgotten the PW. Why?

  • 1 (رد واحد)
  • 1 has this problem
  • 2 views
  • آخر ردّ كتبه Matt

more options

My Thunderbird email works on my phone (BlueHost) and in the direct Insignia platform. But it keeps forgetting my PW on the Thunderbird platform itself. Why? Is this a SquirrelMail issue?

My Thunderbird email works on my phone (BlueHost) and in the direct Insignia platform. But it keeps forgetting my PW on the Thunderbird platform itself. Why? Is this a SquirrelMail issue?

All Replies (1)

more options

sounds more like you are being prompted for a password because the connection failed. We see a lot of that when anti virus firewalls block Thunderbird for reasons only known to them