This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 4 views
  • آخر ردّ كتبه farhaana

farhaana
farhaana
more options

It crashes when I have left it alone for a while and come back to it. I'm not sure how long it needs to be left alone for to crash but when I haven't used it in a few hours and come back to it, I see a crash report without fail.

It crashes when I have left it alone for a while and come back to it. I'm not sure how long it needs to be left alone for to crash but when I haven't used it in a few hours and come back to it, I see a crash report without fail.

الحل المُختار

hi farhaana, we are aware of this issue on newer macbooks when they wake up from sleep mode. we are waiting for the release of os x 10.12.3, which should contain a fix for this. you can also follow along at bug 1320048 where we track this issue...

Read this answer in context 👍 1

All Replies (2)

philipp
philipp
  • Moderator
more options

الحل المُختار

hi farhaana, we are aware of this issue on newer macbooks when they wake up from sleep mode. we are waiting for the release of os x 10.12.3, which should contain a fix for this. you can also follow along at bug 1320048 where we track this issue...

farhaana
farhaana صاحب السؤال
more options

Thank you for the prompt response!