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Firefox crashes

  • 1 (رد واحد)
  • 1 has this problem
  • 3 views
  • آخر ردّ كتبه philipp

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I am running windows 10. Firefox has worked without issue for a couple years on this computer. When I open it up firefox crashes while opening or crashes a fex seconds after opening the program. Here is the ID I came up with< Crash ID: bp-69760124-e021-45cf-8ed2-03c4b2170125 Thanks for your help to fix this problem.

I am running windows 10. Firefox has worked without issue for a couple years on this computer. When I open it up firefox crashes while opening or crashes a fex seconds after opening the program. Here is the ID I came up with< Crash ID: bp-69760124-e021-45cf-8ed2-03c4b2170125 Thanks for your help to fix this problem.

الحل المُختار

hi, this is caused by the alta contentwatch internet monitoring software that's running on your device. you might want to get in contact with their support about the issue as well and disable/uninstall the tool for the moment.

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الحل المُختار

hi, this is caused by the alta contentwatch internet monitoring software that's running on your device. you might want to get in contact with their support about the issue as well and disable/uninstall the tool for the moment.