Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

No permission for ighome.com homepage. Fine yesterday. 53.0

Sween
Sween
more options

Yesterday, home page (ighome.com) was fine. No known updates, etc. Processor turned off. Today "You do not have permission to view this directory or page.". I have cleared History, bookmarks, caches. I have looked for "restricted sites". I have run Malware detectors and cleared. Restarted, etc. etc. etc.

All other pages are working (to date), just can not reach ighome, even for support or update or anything.


Firefox 53.0, Windows 10 Pro,

Yesterday, home page (ighome.com) was fine. No known updates, etc. Processor turned off. Today "You do not have permission to view this directory or page.". I have cleared History, bookmarks, caches. I have looked for "restricted sites". I have run Malware detectors and cleared. Restarted, etc. etc. etc. All other pages are working (to date), just can not reach ighome, even for support or update or anything. Firefox 53.0, Windows 10 Pro,

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

I noticed this on the main page:

"We will be rebooting the server at 1:00pm Eastern Time. There will be a short outage. Thank you for your patience and we apologize for any inconvenience."

So you might check back after that and see whether you can access your personalized page again.

If needed, their help site is here, which hopefully will work for you: https://ighome.uservoice.com/