This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

Youtube gone silent

  • 24 ردًا
  • 7 have this problem
  • 1 view
  • آخر ردّ كتبه cor-el

more options

I can no longer hear sound from Youtube videos. Vimeo.com still makes sound. So does Chrome on Youtube and media playback from my local sound files. I have tried restarting my computer and also restarting Firefox without add-ons. These did not help. The Youtube sound meter (in the bottom of videos) is set to max.

I can no longer hear sound from Youtube videos. Vimeo.com still makes sound. So does Chrome on Youtube and media playback from my local sound files. I have tried restarting my computer and also restarting Firefox without add-ons. These did not help. The Youtube sound meter (in the bottom of videos) is set to max.

الحل المُختار

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache":

  • Firefox/Options/Preferences -> Advanced -> Network -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Firefox/Options/Preferences -> Privacy -> "Use custom settings for history" -> Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button# or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

Read this answer in context 👍 3

All Replies (4)

more options

FredMcD said

If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Well, he still can't do that, as this question was originally asked by me, not by adriarobi :) But! He got his sound working, and that of course is the most important :)))

more options

Hi loldrup

Do you want to keep this thread open or can I lock it to prevent further replies since your question is solved?

Then others can create their own thread like we prefer.

more options

cor-el said

Do you want to keep this thread open or can I lock it to prevent further replies since your question is solved?

You can close it :)

more options

Thread locked at the request of the thread owner.

If you have this problem then please create a new thread.

  1. 1
  2. 2