Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Messages not retaining read/replied-to marks

  • 1 (رد واحد)
  • 2 have this problem
  • 9 views
  • آخر ردّ كتبه sfhowes

ScottWFischer
ScottWFischer
more options

Since migrating to the atmail.com cloud email service, messages in Windows Thunderbird (45.6.0) are not maintaining the status of READ or REPLIED-TO. The message appears to be correctly marked as READ and then later we come back and it is UNREAD again. The same thing happens with REPLIED-TO messages, later showing no indication that it had been replied to.

Since migrating to the atmail.com cloud email service, messages in Windows Thunderbird (45.6.0) are not maintaining the status of READ or REPLIED-TO. The message appears to be correctly marked as READ and then later we come back and it is UNREAD again. The same thing happens with REPLIED-TO messages, later showing no indication that it had been replied to.

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

I think this is not a problem with TB, but with the mail server. For example, I have accounts that display the replied-to icon some of the time, and other accounts that never fail to show it. When in doubt, right-click a message without the icon, Open Message In Conversation, to see if a reply was made.