This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Our emails arent sending, and if they do send, it takes forever and we are asked multiple times to enter the password.

  • 1 (رد واحد)
  • 3 have this problem
  • 16 views
  • آخر ردّ كتبه Wayne Mery

gtk214
gtk214
more options

We have multiple computers using this e-mail, and e-mails will only send from certain computers. Even then, the computers that can send e-mails are asked to put in a password, and then it loads for a very long time.

We have multiple computers using this e-mail, and e-mails will only send from certain computers. Even then, the computers that can send e-mails are asked to put in a password, and then it loads for a very long time.

All Replies (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

tart *Windows'* safe mode with networking enabled - win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode - win8 https://support.microsoft.com/en-us/help/17076/windows-8-startup-settings-safe-mode - win7 https://support.microsoft.com/en-us/help/17419/windows-7-advanced-startup-options-safe-mode#start-computer-safe-mode=windows-7 - XP https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx

Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away? Please post to let us know results.