Firefox crashes on opening
Here are the last 5 Crash ID's:
Crash ID: bp-7158a459-78c8-48fe-a07d-e47331170701 Crash ID: bp-e8c6baf5-8cc4-4675-85ed-ee9661170701 Crash ID: bp-756c91ce-a0a2-4f38-a805-c0a661170701 Crash ID: bp-0f67d934-a59f-4bfc-8baf-98b0c1170630 Crash ID: bp-7122c824-0f89-401d-97c5-23d951170630
Please help finding a solution
All Replies (5)
Are you using MalwareBytes Anti Exploit and/or ESET Smart Security 9 and if so, can you try what happens if you update, disable or uninstall any of them?
This is for Sumo's Related Bugs 1205987 REOPENED --- startup crash in PR_Read | GetStatusFileContents<T> with freecorder app
Are you using freecorder? Disable it.
dimagaisiner said
Here are the last 5 Crash ID's: Crash ID: bp-7158a459-78c8-48fe-a07d-e47331170701 Crash ID: bp-e8c6baf5-8cc4-4675-85ed-ee9661170701 Crash ID: bp-756c91ce-a0a2-4f38-a805-c0a661170701 Crash ID: bp-0f67d934-a59f-4bfc-8baf-98b0c1170630 Crash ID: bp-7122c824-0f89-401d-97c5-23d951170630 Please help finding a solution
Crash ID: bp-be46dfad-547b-4271-a171-926ee0171225
Product Firefox Release Channel beta Version 58.0b12 Build ID 20171218174357 OS Windows 10 OS Version 10.0.15063
bp-be46dfad-547b-4271-a171-926ee0171225 Signature: mozJSComponentLoader::LoadModule
eplgFirefox.dll = ESET
This is for Sumo's Related Bugs 425936 RESOLVED WORKSFORME Crash on startup with my profile. [@ mozJSComponentLoader::LoadModule] [@0x870b1c0 - js_InternalInvoke - JS_CallFunctionValue - mozJSComponentLoader::LoadModule]
Why are you on the beta channel? Please try the normal program, Download Firefox For All languages And Systems {web link}
Make sure that Eset is up to date.
Note that only the first report is recent. The others are from Firefox 54.
You can try to reinstall the latest Firefox 58.0beta version.
Try to start Firefox in Safe Mode to see if that works.
- Windows: hold down the Shift key while starting Firefox
- Mac: hold down the Options key while starting Firefox