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Many video's don't play correctly

  • 3 ردود
  • 5 have this problem
  • 16 views
  • آخر ردّ كتبه FredMcD

jakebe2
jakebe2
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Running Windows 10 w/8GB RAM. NVIDIA Graphics Card. Video's on Facebook frequently will play the audio but no video, or the video appears then stops almost immediately and other times the video will play for several seconds then stops. Sometimes the audio continues to play and occasionally the video will start later. Other times I get audio only and just a black screen with no video at all. It's very irritating. Any suggestions on what the problem is and how I can fix it? Thank you!

Running Windows 10 w/8GB RAM. NVIDIA Graphics Card. Video's on Facebook frequently will play the audio but no video, or the video appears then stops almost immediately and other times the video will play for several seconds then stops. Sometimes the audio continues to play and occasionally the video will start later. Other times I get audio only and just a black screen with no video at all. It's very irritating. Any suggestions on what the problem is and how I can fix it? Thank you!

الحل المُختار

See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues

https://support.mozilla.org/en-US/kb/troubleshoot-issues-with-plugins-fix-problems

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All Replies (3)

FredMcD
FredMcD
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الحل المُختار

See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues

https://support.mozilla.org/en-US/kb/troubleshoot-issues-with-plugins-fix-problems

jakebe2
jakebe2 صاحب السؤال
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I updated the Nvidia drivers and that seems to have solved the problem. Thank you!

FredMcD
FredMcD
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Glad to help. Safe Surfing.