This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I created a new email address with Gandi.net, and I would like to know how to get 'created folders' to list vertically in the navigation panel

  • 6 ردود
  • 4 have this problem
  • 8 views
  • آخر ردّ كتبه wondermuse

more options

I started a brand new email address with a 0.99 cent yearly subscription to Gandi.net in Thunderbird. I also have my regular free outlook.com email account in Thunderbird.

I have created folders in my new account, but they do not show in the navigation pane like my outlook.com folders do; which were imported when I chose to add my outlook.com account to Thunderbird.

I'm not sure how to access them unless I open an email, and then right click on it, choose 'move to' from the menu, find my new email account, hover, and then there is a list of folders I have created.

I started a brand new email address with a 0.99 cent yearly subscription to Gandi.net in Thunderbird. I also have my regular free outlook.com email account in Thunderbird. I have created folders in my new account, but they do not show in the navigation pane like my outlook.com folders do; which were imported when I chose to add my outlook.com account to Thunderbird. I'm not sure how to access them unless I open an email, and then right click on it, choose 'move to' from the menu, find my new email account, hover, and then there is a list of folders I have created.

All Replies (6)

more options

Right-click the gandi account in the Folder Pane, Subscribe, and check the folders you wish to see.

more options

Thanks for that bit of very unintuitive information, but is that it?

Why don't my created folders show in the navigation pane?

And what are these folders listed beneath my new email for?

https://support.cdn.mozilla.net/media/uploads/images/2017-07-30-13-45-43-6ba366.png

more options

Those are normal and always setup ( regarding your last post with image). They are largely for POP (save email to disk) accounts whoever can be used with IMAP accounts like your Outlook and Gandi accounts and email/data retention policies that remove things periodically, if they are those local folders it is on the machine's HDD/SSD not on the email providers server when such deletion/clean up operations happen. (This is most commonly seen when you have a large number of emails or email accounts that are `noisy`.

more options

Ok, could I delete them or hide them?

And I just discovered I made a mistake when creating my new folders. I created them under "Inbox" instead of under my "email address" for the account.

Is there a way to 'move' the folders from where they are (under "Inbox") to under the "email address" for the account?

Modified by wondermuse

more options

Local Folders is a special account. It is default to Thunderbird and you cannot delete them and you should leave them alone. For one thing it contains the Outbox and if you ever want to send a message you need that. This explains their function. http://kb.mozillazine.org/Local_Folders

Modified by user01229325

more options

Ok.

I wanted to ask about the 'Junk' folder for the new email address account.

My Outlook.com account has a 'Junk' folder, and also a 'Deleted' folder.

With the new account, I just get a "Trash" folder. This folder works when I need to delete an email, but what about Junk mail, will a junk folder appear the first time an email is determined to be 'junk'?

Modified by wondermuse