Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I downloaded a new version of firefox and I cannot get on Facebook because it states that cookies are not enabled. "Always allow cookies" is checked in privacy.

  • 2 (ردّان اثنان)
  • 2 have this problem
  • 13 views
  • آخر ردّ كتبه cor-el

more options

I cannot get into FB - it says cookies are not enabled. But when I go to privacy settings, the box is checked for "accept cookies from sites."

I cannot get into FB - it says cookies are not enabled. But when I go to privacy settings, the box is checked for "accept cookies from sites."

All Replies (2)

more options
more options

Does this still work in a Private Browsing mode window?

In PB mode a separate cookie jar is being used.


You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History -> Show All History" or "View -> Sidebar -> History").

Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks and history and cookies and passwords and cache and exceptions, so be cautious. If you have a password or other data from that domain that you do not want to lose then make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of involved files.

If you revisit a 'forgotten' website then data from that website will be saved once again.