Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Bookmarks are gone, import & back up doesnt work & need to go back a couple days, not last session

  • 1 (رد واحد)
  • 5 have this problem
  • 1 view
  • آخر ردّ كتبه cor-el

Candi
Candi
more options

I'm not sure what happened but my bookmarks are all gone & browsing history. I think Firefox might have crashed. I tried restarting Firefox but my bookmarks are all gone. When I click on "Bookmarks" on the top menu, there are only a couple main things there like, "Show all bookmarks", "Bookmark this page", "Bookmark Toolbar", but all my bookmarks are gone, nothing else there. I tried "Import & back up" but it doesn't work, it doesn't restore the bookmarks when I click on any of the dates. I tried renaming the places.sqlite file(that's Ive done before that worked before) but that isn't even working now. I think I might have to go back a day or 2 & it might be trying to restore them from last session or something & it isn't working. I still cant get any of my bookmarks back. Could you please help me to get my bookmarks back? I would really appreciate it. Thank you very much!!!

I'm not sure what happened but my bookmarks are all gone & browsing history. I think Firefox might have crashed. I tried restarting Firefox but my bookmarks are all gone. When I click on "Bookmarks" on the top menu, there are only a couple main things there like, "Show all bookmarks", "Bookmark this page", "Bookmark Toolbar", but all my bookmarks are gone, nothing else there. I tried "Import & back up" but it doesn't work, it doesn't restore the bookmarks when I click on any of the dates. I tried renaming the places.sqlite file(that's Ive done before that worked before) but that isn't even working now. I think I might have to go back a day or 2 & it might be trying to restore them from last session or something & it isn't working. I still cant get any of my bookmarks back. Could you please help me to get my bookmarks back? I would really appreciate it. Thank you very much!!!

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Are there any places.sqlite.corrupt files present?

Did you remove all places.sqlite files including possible places.sqlite-shm and places.sqlite-wal files?

Did you try to restore an older bookmarks backup in the bookmarkbackups folder?

  • Bookmarks -> Show All Bookmarks -> Import & Backup -> Restore

The name of an automatically created JSON bookmarks backup in the bookmarkbackups folder includes a total item count (folders and separators included) and an hash value to prevent saving the same backup more than once.

  • bookmarks-YYYY-MM-DD_<item count>_<hash>.jsonlz4.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

Modified by cor-el