This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

restore history fails

  • 3 ردود
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه Bill99

Bill99
Bill99
more options

Recently, maybe last month or so, the "restore previous session" and the "restore after a crash" no longer works. The tabs appear, but nothing is there, just a blank page. Thx.

Recently, maybe last month or so, the "restore previous session" and the "restore after a crash" no longer works. The tabs appear, but nothing is there, just a blank page. Thx.

All Replies (3)

FredMcD
FredMcD
more options

You may have corrupt sessionstore file(s). Delete all sessionstore* files and the sessionstore-backups folder.

Type about:support<enter> in the address bar.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Locate the above file. Then rename or delete it. Restart Firefox.

Bill99
Bill99 صاحب السؤال
more options

Found two such files: a backup and a .js. Deleted both with FF closed. Restarted open 5 windows, closed FF. restarted, and only two of the 5 held content. The first (home page) and the last one I opened. I will repeat, just to be sure, but I'm sure. :-) Thx.

Bill99
Bill99 صاحب السؤال
more options

I did see, and did not delete, session-state.json and sessionCheckpoints.json