This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I don't understand how to fix this error message " Context3D not available! Possible reasons: wrong wmode or missing device support."

  • 3 ردود
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه Happy112

more options

I am no way a technical person. I mainly use my computer for research of simple things, play some games and e-mails. so I don't understand what web pages are saying on how to fix my issue. I would hate to have to find and learn a new browser so I can do simple things. I am too old to have to learn a new system lol. Please be specific on what I need to download to fix this. I am using windows 10 on a toshiba satellite with an AMD A8 possessor if that matters. Thanks in advance for your help.

I am no way a technical person. I mainly use my computer for research of simple things, play some games and e-mails. so I don't understand what web pages are saying on how to fix my issue. I would hate to have to find and learn a new browser so I can do simple things. I am too old to have to learn a new system lol. Please be specific on what I need to download to fix this. I am using windows 10 on a toshiba satellite with an AMD A8 possessor if that matters. Thanks in advance for your help.

All Replies (3)

more options

Hi   !

The Flash Stage3D feature that provides CONTEXT3D doesn't work with the Shockwave Flash plugin used in 64 bit Firefox version. You will have to use the 32 bit Firefox version if you need to use Flash stage3d features until 'wmode' support in the 64 bit version is fixed.

https://www.fxsitecompat.com/en-CA/docs/2016/flash-is-forced-windowless-mode-on-firefox-for-64-bit-windows-affecting-stage-3d/

If necessary, you can download the 32-bit version from here :

https://www.mozilla.org/en-US/firefox/all/

more options
more options

cor-el said

Since the OP appears to use a Firefox 52 (ESR?) version then look at this page: Firefox 52.3.0 ESR:

Very observant  !