This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why is autocomplete for address line not working after migration, typing in red and not showing any suggestions?

humblingchances
humblingchances
more options

I migrated my thunderbird to a new laptop a few weeks back. Since then, the auto-completion in the address line isn't working: Typing is red, no suggestions are shown. Autocomplete is enabled in "options". Address book has been imported/migrated and addresses show up in address book, looks alright. What can I do to find the problem? It is very very annoying and tiring to always have to look for the correct addresses and copy them, especially when directing mails to several recipients.

I migrated my thunderbird to a new laptop a few weeks back. Since then, the auto-completion in the address line isn't working: Typing is red, no suggestions are shown. Autocomplete is enabled in "options". Address book has been imported/migrated and addresses show up in address book, looks alright. What can I do to find the problem? It is very very annoying and tiring to always have to look for the correct addresses and copy them, especially when directing mails to several recipients.

All Replies (3)

sfhowes
sfhowes
  • Top 10 Contributor
more options

There have been cases where incompatible add-ons caused this problem. Does it appear when you run in safe mode (hold Shift when you launch TB)?

humblingchances
humblingchances صاحب السؤال
more options

Thanks, sfhowes! Safe mode "solves" the problem. Now how do I best find out which add-on's the guilty one?

humblingchances
humblingchances صاحب السؤال
more options

Problem solved! I really do feel quite stupid now. Since starting it in safe mode, removing and then re-installing one single little add-on (tzpush) everything seems to work again. Thanks!