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Xfinity displaces my preferred network at will and I cannot disable it. How can I get rid of it?

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 5 views
  • آخر ردّ كتبه Happy112

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the 'join or Buy xfinity' box appears upon opening at randomly during the day. I have, and never will, use it. I have searched and deleted all cookies I don't recognize and don't want. Nothing has erased this annoying bug. I have a Mac desktop with El Capitan OS, and Safari 10.11.2 and Firefox 56 . Also the beachball appears frequently at the same time.

the 'join or Buy xfinity' box appears upon opening at randomly during the day. I have, and never will, use it. I have searched and deleted all cookies I don't recognize and don't want. Nothing has erased this annoying bug. I have a Mac desktop with El Capitan OS, and Safari 10.11.2 and Firefox 56 . Also the beachball appears frequently at the same time.

All Replies (2)

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Are you a xfinity customer ? There is possibly a setting in Mac to stop this (maybe) or Check in your ADD/Remove Programs for anything to do with them that is not needed and uninstall. Clear your Cache and your Temp Folders and Need a Malware Adware Scan. https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware then follow guidelines for what ever site you post in. Example below : https://forums.malwarebytes.com/topic/9573-im-infected-what-do-i-do-now/ Post in 1 forum only and wait if something is found and need help.

Please let us know if this solved your issue or if need further assistance.

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Since you say that you never have and never will use Xfinity - would you check the settings here :

3-bar menu (or 'Tools') => Options => Privacy & Security and scroll down to 'Permissions'

Also you could consider to install uBlock Origin : https://addons.mozilla.org/en-US/firefox/addon/ublock-origin/


As for the 'beachball' - would you take a look at this article, please :

https://www.lifewire.com/fix-spod-spinning-pinwheel-of-death-2260811