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When I try to do a search, I get a "I can not find results". One using firefox. It works with Safari, but I prefer to use Firefox.

Apache9
Apache9
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I like to use Firefox as my search engine. I am a Mac user. It also says that my browser is out of date.

How do I fix?

I like to use Firefox as my search engine. I am a Mac user. It also says that my browser is out of date. How do I fix?

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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It appears you posted your question using Safari. To get a little more information on your Firefox, could you copy/paste some details from Firefox into a reply?

  1. Use ONE of these methods to open the Firefox Troubleshooting Information page:
    • Click the menu button New Fx Menu, click on help Help-29 and select Troubleshooting Information.
    • Type about:support into the Firefox address bar and press the enter key.
  2. At the top of the Troubleshooting Information page that comes up, you should see a button that says "Copy text to clipboard". Click it.
  3. Now, go back to your forum post, right-click in the reply box and select Paste from the context menu (or else click inside the reply box and press the Ctrl+V keys) to paste all the information you copied into the forum post.

The first five sections or so usually are the most relevant, so you can delete the part starting with Important Modified Preferences for the time being. Alternately, please review it and remove any potentially sensitive information like your home page address (if it's very personal) and printer names which may contain confidential information in a business setting.

If you need further information about the Troubleshooting information page, please read the article Use the Troubleshooting Information page to help fix Firefox issues.

Thanks in advance for your help!