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Why won't mozilla allow me to visit Youtube.com website?

jthear13
jthear13
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Just got a new computer and downloaded Mozilla as one of my internet browsers. Typically i have liked it better than explorer or chrome. Since i got the new download of mozilla it will not let me go to websites like Youtube.com. Says the same thing: Your connection is not secure. Then makes me Go Back without even the option to proceed anyway. When i go onto my other browsers and try Youtube it works fine.. Very frustrating. If I don't have a resolution soon I'll just remove Mozilla as a browser...

Just got a new computer and downloaded Mozilla as one of my internet browsers. Typically i have liked it better than explorer or chrome. Since i got the new download of mozilla it will not let me go to websites like Youtube.com. Says the same thing: Your connection is not secure. Then makes me Go Back without even the option to proceed anyway. When i go onto my other browsers and try Youtube it works fine.. Very frustrating. If I don't have a resolution soon I'll just remove Mozilla as a browser...

All Replies (2)

philipp
philipp
  • Moderator
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hi, first please make sure that the date, time & timezone are set correctly on your system. if this doesn't solve the issue (or it is already set properly), a solution depends on the individual circumstances:

  • what is the error code shown when you click on advanced on that error page?
  • please also give us more information about the error by clicking on the error code, copying the text to the clipboard and then pasting it here into a reply in the forum like shown in the screenshot.

thank you!

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Hi jthear13, don't give up yet. It's usually just a matter of making Firefox compatible with your security software. philipp is guiding you to the most efficient way to help us help you.