This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

V5.7 is running painfully slow. Can't fix it. How do I download V5.6?

  • 1 (رد واحد)
  • 7 have this problem
  • 5 views
  • آخر ردّ كتبه philipp

more options

Firefox automatically upgraded to 5.7. It was running fine before that. Now it's very slow. Hangs up during scrolling, then will continue after about 6 Secs. Hovering the mouse over a command takes about 6 Sec to recognize the cursor is there. Please tell me how to revert back to 5.6

Bill Newland

Firefox automatically upgraded to 5.7. It was running fine before that. Now it's very slow. Hangs up during scrolling, then will continue after about 6 Secs. Hovering the mouse over a command takes about 6 Sec to recognize the cursor is there. Please tell me how to revert back to 5.6 Bill Newland

الحل المُختار

hi bill, thanks for reporting this. could you go to the firefox menu ≡ > help ? > troubleshooting information page and take a look in the Accessibility section if accessibility is set to "true" there.

if yes, can you please copy & paste this whole section into a reply in the forum and see if the following fixes the performance problem: go to the firefox menu ≡ > options > privacy & security panel and under permissions check the setting to prevent accessibility services from accessing your browser.

Read this answer in context 👍 2

All Replies (1)

more options

الحل المُختار

hi bill, thanks for reporting this. could you go to the firefox menu ≡ > help ? > troubleshooting information page and take a look in the Accessibility section if accessibility is set to "true" there.

if yes, can you please copy & paste this whole section into a reply in the forum and see if the following fixes the performance problem: go to the firefox menu ≡ > options > privacy & security panel and under permissions check the setting to prevent accessibility services from accessing your browser.