This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox updated even though set to don't update

  • 1 (رد واحد)
  • 3 have this problem
  • 6 views
  • آخر ردّ كتبه FredMcD

cobak
cobak
more options

I had firefox set to not updating without asking and then suddenly open firefox and it is telling me that it is updated and what is different. Firefox is now extremely slow at loading pages when it was ok before. It also keep saying something went wrong and closes down every few minutes. Sometimes pages will load slowly and other times they will time out and I keep having to refresh until it loads. But then only get a few minutes work done before it crashes. Can I just go back to the version before? Thank You for your help

I had firefox set to not updating without asking and then suddenly open firefox and it is telling me that it is updated and what is different. Firefox is now extremely slow at loading pages when it was ok before. It also keep saying something went wrong and closes down every few minutes. Sometimes pages will load slowly and other times they will time out and I keep having to refresh until it loads. But then only get a few minutes work done before it crashes. Can I just go back to the version before? Thank You for your help

All Replies (1)

FredMcD
FredMcD
more options

First, Type about:preferences#advanced<enter> in the address bar. Under Advanced, Select Update.

[v57+] Type about:preferences#general<enter> in the address bar. Select Update.

Check the settings.

Also turn off Use a background service to install updates

Install Older Version Of Firefox {web link} Be sure to read everything here.

If you still want to downgrade, look under; I still want to downgrade. Click the Directory of other versions and languages link. Look for the directory of the version that you want. But, remember that old versions may have security issues.

You should also check out Firefox; Extended Support Release {web link} ESR Notes System Requirements