This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Did Mozilla send me without my asking the new Firefox to use?

  • 1 (رد واحد)
  • 1 has this problem
  • 9 views
  • آخر ردّ كتبه philipp

more options

I thought I received a newer, faster version of Firefox from Mozilla, but I have problems and don't know if it was genuinely from Mozilla or a virus scam.

I thought I received a newer, faster version of Firefox from Mozilla, but I have problems and don't know if it was genuinely from Mozilla or a virus scam.

الحل المُختار

hi, from your system data it looks liek you're genuinely on the newest available firefox version.

in case you're experiencing performance issues there, try the following: go to the firefox menu ≡ > options > privacy & security panel and under permissions check the setting to prevent accessibility services from accessing your browser.

Read this answer in context 👍 1

All Replies (1)

more options

الحل المُختار

hi, from your system data it looks liek you're genuinely on the newest available firefox version.

in case you're experiencing performance issues there, try the following: go to the firefox menu ≡ > options > privacy & security panel and under permissions check the setting to prevent accessibility services from accessing your browser.