Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't login to my account. Password reset does not work

  • 3 ردود
  • 8 have this problem
  • 1 view
  • آخر ردّ كتبه shs7103

more options

I created FireFox Mozilla account, but will not accept my password. I ask to reset Password, but never get the email. i checked spam mail and did recieve the email account verification, but will not accept my password.

Very inconvenient and have never had more trouble in setting up an account than with Mozilla.

I created FireFox Mozilla account, but will not accept my password. I ask to reset Password, but never get the email. i checked spam mail and did recieve the email account verification, but will not accept my password. Very inconvenient and have never had more trouble in setting up an account than with Mozilla.

الحل المُختار

Hi shs7103 I'm just following up, was your problem solved? Smorele responded to your question.

Read this answer in context 👍 0

All Replies (3)

more options

Hello, can us give us the URL you use to log in? Do you mean you have created an account with Firefox Sync?

more options

الحل المُختار

Hi shs7103 I'm just following up, was your problem solved? Smorele responded to your question.

more options

I'm able to login to M support, but not sync. I don't sync devices at this time.