Firefox 56.0 desktop version is being served mobile site versions, how do i request or force desktop versions of sites
Dell's website will start off with desktop versions of it's site. It will then start serving me m.dell page versions. Unlike the android version, there is no request desktop site option that I can find.
How can I get Firefox to request only desktop/full versions of sites?
Firefox 56.0 (not android version) win 10 home laptop
All Replies (2)
You are running a unsupported browser that is a security risk. Please update to Current Release Firefox 57.0 with a Full Version Installer https://www.mozilla.org/firefox/all/
Save some time, after install : Go to the Firefox 3 Bar Menu --> Help ? --> Troubleshooting Information Page and take a look in the Accessibility section if accessibility is set to "true" there. if yes, go to the Firefox 3 Bar Menu --> Options --> Privacy & Security panel and under Permissions check the setting to Prevent Accessibility Services from accessing your browser.
Let us know how Dell's site presents it self after update.
Modified by Shadow110
This sometimes happens with "responsive" websites when you have zoomed in. Firefox recalculates the available window width based on your zoom level, and the site might conclude you are using a tablet. Could you try zooming out one tick (hold down Ctrl and tap the - key once) and then reload the original page and see whether it sticks?
And of course, "the usual":
If a site is generally known to work in Firefox, these are general suggestions to try when it stops working as expected:
Cache and Cookies: When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Clear Firefox's Cache
See: How to clear the Firefox cache
If you have a large hard drive, this might take a few minutes. If you do not see the number going down on the page, you can reload it using Ctrl+r to check progress.
(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:
- right-click (on Mac Ctrl+click) a blank area of the page and choose View Page Info > Security > "View Cookies"
- (menu bar) Tools > Page Info > Security > "View Cookies"
- click the padlock or "i" icon in the address bar, then the ">" button, then More Information, and finally the "View Cookies" button
In the dialog that opens, the current site should be pre-filled in the search box at the top of the dialog so you can remove that site's cookies individually.
Then try reloading the page. Does that help?
Testing in Firefox's Safe Mode: In Safe Mode, Firefox temporarily deactivates extensions, hardware acceleration, and some other advanced features to help you assess whether these are causing the problem.
If Firefox is not running: Hold down the Shift key when starting Firefox.
If Firefox is running: You can restart Firefox in Safe Mode using either:
- "3-bar" menu button > "?" button > Restart with Add-ons Disabled
- Help menu > Restart with Add-ons Disabled
and OK the restart.
Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).
Any improvement?