This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

HTML5 video tag: why is FireFox requesting the same range multiple times?

  • 1 (رد واحد)
  • 1 has this problem
  • 15 views
  • آخر ردّ كتبه Shadow110

haroldo-ok-ats
haroldo-ok-ats
more options

Basically, it's the question that I have asked here: https://stackoverflow.com/questions/47471982/html5-video-loads-slowly-on-firefox-but-its-pretty-fast-on-chrome

For some strange reason, when playing the video from start, FireFox's

Basically, it's the question that I have asked here: https://stackoverflow.com/questions/47471982/html5-video-loads-slowly-on-firefox-but-its-pretty-fast-on-chrome For some strange reason, when playing the video from start, FireFox's <video> tag repeatedly asks for the same range of the video multiple times; it asks for 'range: bytes=3276800-' 8 times, then asks for 'bytes=5668864-' four times and so on; as a result, the video takes a really long time before it starts to play. Does anyone have an idea of what could be causing this weird behavior?

All Replies (1)

Shadow110
Shadow110
more options

Good question. Will give the articles (at bottom) but since have taken that apart it might be best to file a bug report. https://bugzilla.mozilla.org/ Bug Writing Guidelines : https://developer.mozilla.org/en-US/docs/Mozilla/QA/Bug_writing_guidelines

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh) and test. Is the problem still there?

To submit suggestions for new or changed features, may I suggest: Feedback: https://qsurvey.mozilla.com/s3/FirefoxInput/

https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues . https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows . https://support.mozilla.org/en-US/kb/html5-audio-and-video-firefox

Please let us know if this solved your issue or if need further assistance.