This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I close FF in the new version it doesn't remember my previous session data. It's super annoying

  • 6 ردود
  • 1 has this problem
  • 3 views
  • آخر ردّ كتبه cor-el

more options

I use the latest version of FF and I really suffer from it. Each time I close FF or I shut down my PC the previous sessions are gone and I can't restore it.

I use the latest version of FF and I really suffer from it. Each time I close FF or I shut down my PC the previous sessions are gone and I can't restore it.

All Replies (6)

more options

You may have corrupt sessionstore file(s). Delete all sessionstore* files and the sessionstore-backups folder.

Don't delete the files if you need to rescue any data from them, just move them out of the profile folder to some location where Firefox doesn't look for them. You can try to read out their contents using this tool: https://www.jeffersonscher.com/res/scrounger.html

Type about:support<enter> in the address bar.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Locate the above file. Then rename or delete it. Restart Firefox.

more options

I did all that and tried few times to test it but it didn't help.

more options

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

more options

I don't have such a software. I am not sure why is it so. Only I have it?

more options

The programs listed are examples. Did you check out the link?

more options

If you use external cleanup software (CCleaner) then check the settings for Firefox and make sure that sessions isn't selected.

In case you use "Clear history when Firefox closes".

  • do not clear the Browsing History
  • clearing "Site Preferences" clears exceptions for cookies, images, pop-up windows, and software installation and exception for password and other website specific data
  • clearing "Cookies" will remove all selected cookies including cookies with an "Allow" exception you may want to keep