This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why does the updated Firefox prevent me from accessing the internet?

  • 1 (رد واحد)
  • 2 have this problem
  • 2 views
  • آخر ردّ كتبه user633449

Terrypeace
Terrypeace
more options

I no longer can access the internet. It won't even load or recognize my home page. This is on my PC. I've had to utilize Internet Explorer to access the internet. Could you please just put Firefox back the way it was?

I no longer can access the internet. It won't even load or recognize my home page. This is on my PC. I've had to utilize Internet Explorer to access the internet. Could you please just put Firefox back the way it was?

All Replies (1)

user633449
user633449
more options

Configure firewalls so that Firefox can access the Internet may help, as well as Firefox can't load websites but other browsers can