Force updated as running a insecure and unsupported browser. Support Volunteers can't make changes to Firefox nor have controll of anything. To submit suggestions for new or changed features, may I suggest: Feedback: https://qsurvey.mozilla.com/s3/FirefoxInput/ Your Profile is no longer compatible and should: https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer Going back : unfortunately 56.0.2 and below is no longer safe to use for every day use do to secuity issues, but 52.5.2 ESR is. It will continue to get security updates until May 2018, and you can download and install it from this page: https://www.mozilla.org/en-US/firefox/organizations/all/ <b>Note : Legacy Extensions will be deleted or removed in any version update after May 2018</b>. You should make a backup of your Profile before going back and just because: https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles If now wanting to stay and learn please make sure you are updated to 57.0.2 https://support.mozilla.org/en-US/kb/update-firefox-latest-version https://www.howtogeek.com/333805/how-to-change-or-customize-firefoxs-new-tab-page/ https://www.howtogeek.com/333110/how-to-customize-firefox-quantum-and-remove-the-white-space-around-the-title-bar/ https://www.howtogeek.com/334716/how-to-customize-firefoxs-user-interface-with-userchrome.css/ https://www.howtogeek.com/333230/why-firefox-had-to-kill-your-favorite-extension/ https://addons.mozilla.org/en-US/firefox/extensions/ https://mozilla.github.io/extension-finder/ Please uninstall Flash 21.0 r0 as security risk, 100's of them Flash Player Version: 28.0.0.126 Current Version | Released 2 days ago https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only> Please let us know if this solved your issue or if need further assistance.